Frequently Asked Questions
Everything you need to know about shopping with Galore.YYZ.
How long does shipping take within Canada and internationally?
Standard shipping within Canada typically takes 3-7 business days. International orders can take between 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear are final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Galore.YYZ accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 2 hours of placement by contacting our support team via live chat.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable sourcing by 2026.